Nordic Edge - Identity management and strong authentication

	Knowledge Base
	Registered support customers

Support

We build our support offering around the key words Knowledge, Skill and Speed.

Knowledge
As well as having expertise in our own products and solutions, Nordic Edge has over the years accumulated knowledge and experience that goes far beyond our own systems.

Skill
This experience, combined with knowledge of your specific solution and IT environment, enables us to quickly analyse situations and help resolve any problems.

Speed
Via our support system, where all cases are logged, we can ensure the quality and fast response on the support we offer. We monitor and follow up cases according to a well-defined escalation process.

Details

For documentation, troubleshooting and solutions please visit our
Knowledge Base

If you want to open a support case or report a bug please send the relevant information to support@nordicedge.se.

Please provide the product name and version, support contract number and contact information in the mail.

For registered support customers, please login here.

Comments from our great customers

You're truly heroes. If this is the standard work ethic in Sweden, I want to migrate. :-) The first tests was successful.

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WoW! Fast fix, works perfect, surly there are no special characters in username!! Thank you!

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That's what I call good service ;-) I did figure it out before I received the email, but never the less, nice service.

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Now this is what I call great support!! I will check and let you know. Thx